Terms of Use
1. Introduction and Overview
These Terms of Use (“Terms”) set forth a legally binding agreement between you and Black and White Stripes LLC (“Black and White Stripes”, “we”, “our”, or “us”), and govern your use of any website, mobile application, or online service location that posts a link to these Terms (each, a “Site”), and all features, content, subscriptions, products, and other services that we own, control, and make available to you that mention or identify these Terms (collectively, with the Sites, the “Service”). These Terms govern your access to and use of the Service.
By visiting the Site or using the Service in any way, including by making any purchases or browsing the Sites, you are agreeing to be bound by these Terms and all applicable laws and regulations, and you acknowledge our collection, use, and disclosure of your information as described in our Privacy Policy. If you do not agree with any of these Terms, you are prohibited from using or accessing the Service.
WITHOUT LIMITING ANYTHING HEREIN, YOUR AGREEMENT TO THESE TERMS MEANS YOU ACKNOWLEDGE AND AGREE TO THE TERMS RELATED TO CONDUCTING THIS TRANSACTION ELECTRONICALLY, DISCLAIMERS OF BLACK AND WHITE STRIPES' WARRANTIES, DAMAGE AND REMEDY EXCLUSIONS AND LIMITATIONS, BINDING ARBITRATION, WAIVER OF A JURY TRIAL, AND A CHOICE OF NEW YORK LAW.
In some instances, both these Terms and separate terms and conditions (“Additional Terms”) will apply to your use of the Service. This may include promotions, sweepstakes/contests, subscription services, auctions, and loyalty and rewards programs, as well as return policies for certain transactions. We will notify you to the extent Additional Terms apply to your use of the Service. If there is a conflict between these Terms and any applicable Additional Terms, the Additional Terms will control unless they expressly state otherwise.
We reserve the right to change these Terms from time to time for any reason, which shall be effected by posting the updated Terms here. Your use of the Service after we post any changes to these Terms constitutes your agreement to those changes from the date of such changes. You agree to review these Terms periodically to ensure that you are familiar with the most recent version.
2. Agreement to Arbitrate Disputes; Choice of Law
PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
A. We Both Agree to Arbitrate
You and Black and White Stripes agree to resolve any claims relating to these Terms, the Service, the Content, or our Privacy Policy through final and binding arbitration, except where intellectual property rights are involved or where a lawsuit is necessary for injunctive relief.
B. What is Arbitration
Arbitration is more informal than a court case. It is conducted by a neutral arbitrator who can award the same relief as a court.
C. Arbitration Procedures
Governed by the Federal Arbitration Act and administered by JAMS, under its Streamlined Arbitration Rules. Arbitration will be held in New York, NY.
D. Authority of Arbitrator
The arbitrator has the authority to resolve all disputes and award relief, which will be binding.
E. No Class Actions
Disputes may only be resolved on an individual basis.
F. Waiver of Jury Trial
You and Black and White Stripes waive any rights to a jury trial in favor of arbitration.
G. Choice of Law/Forum Selection
New York law governs, and any permitted court litigation must take place in New York, NY.
3. Use of Our Service
A. Content
The Service contains proprietary content owned by Black and White Stripes or its licensors.
B. Limited License
We grant you a limited, non-exclusive, revocable license for personal, non-commercial use.
C. Accounts and Guest Checkout
You must provide accurate information. You’re responsible for all activity under your account or guest session.
D. Minors
Children under 13 may not use the Service. Ages 13–18 require parental permission.
E. Restrictions
You agree not to reverse engineer, abuse, infringe IP rights, or use the Service unlawfully.
F. Availability
We may suspend or terminate your access at any time, at our discretion.
G. Reservation of Rights
All rights not expressly granted are reserved.
4. User Submissions
By submitting content to us, you grant us broad rights to use, modify, and distribute that content without compensation. You retain ownership but give us a perpetual, irrevocable license.
5. Returns, Exchanges, and Order Cancellations
A. Order Cancellations
You may cancel your order if it has not yet shipped. Contact us at shop@thejuvestory.com and include your order number.
B. Exchanges
Exchanges are allowed within 30 days of purchase, provided the item is unopened and unworn. We do not guarantee availability. No exchanges for different products.
C. Returns
We do not accept returns. Contact us within 30 days if there is an issue with your order and we will try to resolve it.
D. Refunds
Approved refunds take 5–10 business days and are only issued to the original payment method.
E. Fraudulent Orders
We reserve the right to cancel any suspicious or fraudulent order.
6. Customer Support
Questions? Email shop@thejuvestory.com. All communication may be electronic and satisfy any legal requirements for written notice.
7. Third Party Services
We are not responsible for third-party websites, apps, or content linked through our Service. Interact with them at your own risk.
8. Service Features
A. Wireless Features
We may collect wireless data if you use our mobile features.
B. Communications
You may opt out of promotional emails or texts. Transactional emails will still be sent.
9. Disclaimer of Representations and Warranties
We offer the Service “AS IS”, with no warranties of any kind unless explicitly stated. You agree that your use is at your own risk.
10. Limitations of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential damages of any kind.
11. Indemnification
You agree to indemnify and hold harmless Black and White Stripes for your misuse, legal violations, or infringing activity while using our Service.
12. Waiver of Injunctive or Other Equitable Relief
You waive the right to pursue injunctive or equitable relief that would prevent us from operating or exploiting our products, services, or IP.
13. Updates to Terms
We may update these Terms at any time. Changes become effective upon posting. Continued use after updates signifies acceptance.
14. General Provisions
A. Consent or Approval
No consent is granted unless explicitly stated in writing.
B. Survival
Certain provisions survive termination of these Terms.
C. Severability
If any provision is unenforceable, the rest remain in effect.
D. Assignment
We may assign our rights. You may not assign yours without permission.
E. Complete Agreement
These Terms supersede all prior agreements.
F. International Issues
We operate from the U.S. You are responsible for compliance with local laws.
G. Investigations
We may investigate suspected violations and cooperate with law enforcement.
15. Contact Us
If you have any questions or comments about these Terms, please email us at info@thejuvestory.com. All legal notices to us must be mailed to:
Black and White Stripes LLC ATTN: Black and White Stripes Legal
PO BOX 170330
Times Plaza, 539 Atlantic Ave
Brooklyn, NY 11217-0330
United States
Effective Date: April 18, 2025